Make sure the App get the message pushing rightsOtherwise, when you are watching the real-time video in the App, there is no warning notifications, because it’s unnecessary to send notifications when you are watching the video online.Advanced message push system, the warning notifications won’t be pushed to your phone all the time but it will record all the messages and videos.

The video can’t be replayed after cloud service expired, if there is no TF card in the camera, the video can’t be recorded. If the TF card is always working, but the video files disappeared, please check the Check TF card state, if it is normal in the App but no video has been recorded, please format the TF card. If it still doesn’t work, please get a new TF card and try again.

Two ways: A：When you need to change to another Wi-Fi without moving the place. Parameter setting >> Wi-Fi Network >> select the Wi-Fi B: When the camera is moved to another place, please start the camera, you will see the “Device disconnected” on the main page, and then click “TROUBLESHOOT” to connect to the Wi-Fi again.

A、Please make sure the camera has been reset. Press the Reset button until hear the prompt tone B、Only support 2.4GHZ Wi-Fi, if your Wi-Fi router is 5GHZ, please switch to 2.4/5GHZ dual mode. C、Please turn on the GPS service before adding the device on the Android mobile phone . After installation is complete, you will be asked to turn on GPS service when you use the app at the first time, if you choose not to turn on the GPS service, please uninstall and reinstall the app again D、Please confirm the camera wasn’t binding by the other account. There are

Please check the TF card if it meets the quality requirements, when the Wi-Fi signal is not good, it also can’t be identified.

Please check the power and the Internet then restart the camera. If this way doesn’t work please remove the camera and add it again in the App.

The current display may be a trial package or alarm video Plan cloud video, you can select the SD memory card in the video viewing path, switch to the in-card video.

The size of the video file is limited. Once the video size close to the critical value, the video file will be created and the next video will continue to be recorded, there is a interval but so short.

Cloud service trial packages, alarm video packages, and TF card event recording modes are recorded only when an exception is detected, so the footage may not be continuous.

Orange represents the action alarm video, blue represents the sound alarm video, gray represents no abnormal situation of the video and TF card video.

10 PCs. Long press the account you want to cancel sharing, and then click Delete icon.

There is no limit to the number of login accounts. But when watching the same device, there is no limit to the device having a cloud service, and the cloud service expires by up to 5 people.

Motion detection and sound detection are not off, this switch only set whether to let the phone receive alarm push, equivalent to no disturbance mode.

For security reasons, only the camera-bound account is allowed to log in and operate.

The web side only supports computers and cameras to view the screen under the same LAN.

The camera does not support hot-swappable and needs to be plugged in.

Android phones need to allow the app to obtain location information to get a WiFi list. Take the Huawei mobile phone as an example, and then click “Phone Settings – Rights Management – Corresponding APP – Read Location Information – Allow”.